There is a new tool available for residents and those visiting the area, if they're in an emergency situation.

 

Text 911 is now available for residents in Mecosta and Osceola Counties.

 

The service launched earlier this month, Director of Meceola Central Dispatch, Megan Erickson says this new tool will break down a barrier so that dispatchers can help those who have a hearing impairment, speech impairment, maybe an intruder is in your home, a domestic situation is occuring or can benefit those in areas where wireless service is limited.

 

Erickson added to please remember to call when you can; text when you can’t.

 

There are a few more tips to remember when texting to 911. Send a brief message without using abbreviations or any slang. Be prepared to communicate your exact location and the emergency help that is needed. Stay with your wireless device and be prepared to answer questions and follow instructions from a 911 dispatcher.

 

For more tips click HERE and HERE