On Tuesday, Sept. 1, Consumers Credit Union broke ground on a new 5,480-square foot office in Big Rapids.

Several community leaders joined Consumers for the groundbreaking, including Big Rapids Mayor Fred Guenther, City Manager Mark Gifford, Regional Chamber President Sarah Dixon and Ferris State University President Bill Pink.

“Big Rapids has a lot of growth ahead of it, and we want to be part of that,” said Scott Sylvester, president and CEO of Consumers.

The location at 900 Water Tower Road previously housed Dr. Herbert L. Dulaney’s orthodontic practice.

The Big Rapids office, which hopes to open in spring or early summer of 2027, will offer a full range of financial services, including personal checking and savings accounts, credit cards, mortgages, lending, investments and financial education. Kate Batchelder, office manager at Consumers’ Cascade location, will lead the new Big Rapids office.

“We love putting the right people in the right place,” Sylvester said. “Kate has done an outstanding job serving members and leading our Cascade team, and we’re confident she’ll bring that same energy and commitment to Big Rapids.”

The building will include about 2,725 square feet for credit union operations and a 2,755-square-foot community space. It also will feature two remote TellerPlus+ units.

Project partners include builder GDK and Bosch Architecture.

_{Image courtesy of City of Big Rapids.}